TERMS AND CONDITIONS

Update to December, 2023

PLEASE READ CAREFULLY THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE WEBSITE

1.Use of The Site

Welcome to the ADVZON website (the “Website”). By accessing this website you accept these terms and conditions (the “Terms”). If you do not accept them, you may not use this website and should leave it immediately. ADVZON is an online service of ADVZON (‘ADVZON.COM’/’we’/’our’) provided exclusively for personal use ADVZON aims to offer a prestigious service to the end customer who is an appreciator of MADE IN ITALY products for the sale of clothing , accessories and other items (“Items”).

Company name: ADVZON di Giovanni Bordone
Nation of registration: Italy
Registered office: Reg. San Grato 37 – Villafranca d’Asti (AT)
VAT number: IT01631790050
R.E.A. no.: AT 130857

We have taken great care to ensure that the items on our website are presented as accurately as possible. However, color clarity will depend on your personal monitor; We cannot guarantee that the color of the actual item will be identical to that displayed on your devices monitor. Before placing an order please read these Terms.

2.Sales Policy

ADVZON aims to offer a prestigious service to The Customer who appreciates MADE IN ITALY products.

3.The Customer

The products on sale on ADVZON are intended for the Final Consumer. By final consumer, ADVZON means a natural person acting for purposes unrelated to his business or professional activity, or a legal person that is not limited to the resale of goods purchased on ADVZON.
ADVZON therefore invites users who do not fall into the category of final consumers to abstain from both trying to establish commercial relationships with ADVZON and from placing purchase orders for goods for sale through third parties.
ADVZON reserves the right to temporarily or permanently block the account, with immediate effect and without notice, of any user if illicit or fraudulent activities are identified.
ADVZON reserves the right to block the account, with immediate effect and without notice, if anomalous uses of the account are detected, including through the use of BOTs or other tools that ADVZON detects may alter or compromise the functionality of the site and the own services.
In such cases, blocking the account will result in the cancellation and cancellation of the orders.
In consideration of the sales policy described above, ADVZON reserves the right not to process orders for goods whose use is not intended for the final consumer or orders that do not comply with the commercial policies described above.

4.Purchase Requirements

The requirements to be eligible to purchase items on this site are:
Be at least 18 years old;
Be the end customer as defined in the Sales Policy;
Possess the necessary requirements to be able to stipulate legally binding contracts;
Have a valid email address;
Have a valid credit card for payment: Visa, Mastercard, American Express or a verified PayPal account.

Ensure that the personal information you are required to provide when you register as a customer is true, accurate and up-to-date in all respects. You agree not to impersonate any other person or entity, or to use a false name or a name that you are not authorised to use.

If your personal information changes, please notify us immediately by contacting customer support at customercare@advzon.com.
By using this site you agree to comply with and be bound by these Terms.

We may modify these Terms from time to time in our sole discretion. By using this Website after such modifications, you agree to abide and be bound by the modified Terms.

5.General

You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between us regarding your use of the Website and any purchase by you of any items from ADVZON and supersede and govern all previous proposals , agreements or other communications.

If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, these Terms will continue to be valid with respect to the other provisions and the remainder of the affected provision. Any waiver of any provision of these Terms by ADVZON shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.

No failure to exercise and no delay by either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operated as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any right or remedy provided by law. Time shall not be of the essence of these Terms with respect to any of the times, dates and/or periods referred to herein.

Nothing contained in these Terms shall be construed as creating a partnership or agency or other form of joint enterprise between us.

We reserve the right to change these Terms at any time and encourage you to review these Terms periodically to ensure that you are always fully aware of our Terms. Any changes take effect immediately upon posting on the website. Your continued use of the Website constitutes your acceptance of all of these Terms.

We may, with or without notice, terminate any of the rights granted to you under these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.

We reserve the right to refuse to supply items to any person for any reason, to withdraw any items from the website at any time and/or remove or edit any materials or content on the website. We will not be liable to you or any third party by reason of our withdrawal of any items from this website, whether or not such items have been sold; removing or modifying content on the website; refusal to process a transaction or carrying out or suspending any transaction after processing has begun. If you have any questions about these Terms, please contact us via email at customercare@advzon.com.

6.Currency

On the ADVZON site there are some reference currencies: EUR €, CHF Fr, GBP £, USD $, CNY ¥, HKD $, AUD $, AED Dh, CAD $, BRL R$, JPY ¥, INR ₹, KRW ₩, NOK Kr, SEK Kr, DKK Kr, SGD $ or NZD $ and you can change the currency and destination country yourself.

YOUR CREDIT CARD WILL BE CHARGED THE ENTIRE SUM IN EURO €.

Prices to the UK will be quoted in GBP £.
Prices to Hong Kong will be quoted in HKD$.
Prices to Singapore will be quoted in SGD $.
Prices to Australia will be quoted in AUD$.
Prices for Canada will be quoted in CAD $.
Prices to UAE will be indicated in AED Dh.
Prices to Brazil will be indicated in BRL R$.
Prices to Japan will be quoted in JPY ¥.
Prices to Switzerland will be indicated in CHF Fr.
Prices to China will be quoted in CNY¥.
Prices for New Zealand will be quoted in NZD$.
Prices to India will be quoted in INR ₹.
Prices to South Korea will be quoted in KRW₩.
Prices to Norway will be indicated in NOK Kr.
Prices to Sweden will be indicated in SEK Kr.
Prices for Denmark will be quoted in DKK Kr.

Prices outside of Europe to the Americas – North and South, including the Caribbean and for all nations that use the US dollar in particular – will be quoted in USD $.

7.Forms of Payment

ADVZON allows you to process orders online, using a valid credit or debit card or PayPal account.

Your credit card company may perform an additional security check to confirm that you are placing your order. All credit/debit card holders are subject to validation and authorisation checks by the card issuer. If the issuer of your payment card refuses, or subsequently refuses, or does not authorise, for any reason, payment to us, we will not be liable for any event.

8.Gift Cards

ADVZON Gift Cards are sold subject to the following terms and conditions:
I) Gift cards are valid for 12 months from the date of purchase.
II) Gift cards can be redeemed against all products on ADVZON.
III) Gift cards cannot be returned or refunded and are non-transferable.
IV) Gift cards can only be purchased with a debit or credit card; the credit in your MY ADVZON account can’t be used to purchase them.
V) If your order exceeds your credit value, any remaining balance must be paid by credit or debit card.
VI) If you return products you purchased using a gift card, the remaining balance will be added to your MY ADVZON account as a credit and can be redeemed on subsequent orders.
VII) ADVZON is not responsible if a gift card is lost, stolen, destroyed or used without your permission.
VIII) ADVZON reserves the right to cancel a gift card if they deem it necessary.
IX) Gift cards are exempt from duties and taxes;
X) Delivery charges apply for gift card orders.
XI) If a customer purchases one or more gift cards together with other products, standard delivery charges will apply (except for free delivery promotional periods).
XII) Gift Cards cannot be used in conjunction with any other offers, except free delivery promotions.

9.Online Shopping

When you order an item from ADVZON you are offering to purchase it at the indicated price, subject to these Terms. Product details and size guide. On the site each product sheet has images, the description and details of the product and the table for choosing the correct size. For more information, or measurements relating to individual sizes, ADVZON offers a “Contact us” support service within the product sheet.

10.Orders

You will be guided through the process of placing an order by a set of instructions on the website. Place your order for items from the website by clicking the Buy button upon completing your order. Once you have placed your order, we will send you an email acknowledging the exact details of your order, providing you with an order reference and the total value of your order. THIS IS NOT AN ORDER CONFIRMATION, OUR ACCEPTANCE OF YOUR ORDER AND COMPLETION OF THE CONTRACT BETWEEN YOU AND US WILL TAKE PLACE WHEN YOU RECEIVE AN EMAIL FROM US INFORMING YOU THAT WE HAVE DISPATCHED THE ITEMS YOU ORDERED; unless we have notified you that we do not accept your order or you have canceled your order in accordance with the returns policy set forth in the section below.

We may not accept your order if:
( I ) An item you ordered is out of stock;
( II ) If your card is due to expire within 28 days from the date of purchase;
( III ) We are unable to obtain authorisation for your payment;
( IV ) If we identify a product or pricing error. We reserve the right to refuse any offer to purchase from you at any time in our sole discretion;
( V ) If we are unable to process your order after our order confirmation, we will contact you by email or telephone to inform you of this. See the returns policy set out in the section below.

We will try to keep our website as up to date as possible, but we cannot guarantee that a particular item will always be available. If we cannot supply any item, we will release the funds held in your account for the purchase.

The price you are shown at the checkout is the price you pay. This will not vary thereafter regardless of any currency fluctuations that occur. Refunds will also be set at the price you paid, not the price in the relevant currency on the date of the refund.

Our acceptance of your order will be deemed complete and received by you at the time and date of sending the email, the time and date being specified in the email. The time and date of receipt by you applies regardless of whether, for reasons beyond our control, you have or have not received such email.

If you need information regarding your orders, contact customer service on +39 391.101.82.69, available from Monday to Saturday from 9:00 CET to 21:00 CET and from 9:00 CET to 7.30pm CET on Sundays, or email: customercare@advzon.com.

Please note that ADVZON cannot be held responsible for any delays in delivery caused by the recipient being unable to sign for the parcel, technical problems with the courier or weather circumstances.

We are unable to ship to PO Boxes.

To mitigate cases of fraud, please note that we can only update your shipping address once every 10 days after the first address is entered during checkout. We are unable to change the delivery address once the item has been dispatched and a tracking number has been issued.

Re-routing packages once shipped is not possible and anyone who refuses the package will incur charges for both shipping methods.

VAT: If you are within the EU and dependent territories, prices will be shown in euros including VAT. All other countries are shown a VAT exclusive price as no VAT will be payable on these orders.

DDP: Please note that to assist customers, orders shipping to Australia, Bahrain, Canada, China, Japan, Kuwait, Saudi Arabia, South Korea, Singapore, Switzerland, United Arab Emirates, Continental United States and Qatar are now shipped excluding Delivery Duty Paid (DDP). This means that all relevant taxes and import duties will be excluded from the price of the product displayed on the website.

Once you have purchased on ADVZON, for countries that apply the DDP, you will be subject to customs duties and any other additional costs. It is your responsibility, as a customer, to monitor, through the designated delivery carrier, the tangible personal property purchased and to pay use tax on such purchases unless exempt by local state law.

Delivery to countries other than Australia, Bahrain, Canada, China, Japan, Kuwait, Saudi Arabia, South Korea, Singapore, Switzerland, United Arab Emirates, continental United States and Qatar which are outside the EU may be subject to to local import taxes, which are your responsibility (where applicable). In that case, the shipping company will contact you by phone once your items are in customs to let you know the cost. Please note that this may delay delivery times as goods held at customs will be your responsibility to pay any fees necessary to the local authorities to release the goods.

Whilst we try to ensure that all details, descriptions and prices which appear on the website are accurate, there may be cases where errors occur. If we discover an error in the pricing of a product, we will have no obligation to accept or process an order for that product at the incorrect price. If an error is discovered in the price of any product you have ordered, customer support will inform you as soon as possible.

We deliver to over 170 countries, if we do not deliver to your country you will be prevented from selecting that country when ordering.

We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time.

Our delivery costs depend on the shipping destination.

11.Telephone Orders

ADVZON allows you to process orders by telephone, using a valid credit or debit card.

Our multilingual team is available Monday to Saturday between 9am – 9pm CET and 9am – 7.30pm Sunday CET.

12.Pre-orders

On the ADVZON website it is possible to pre-order items whose arrival is expected in the following months.
The availability date indicated is the one confirmed by the suppliers to ADVZON. In case of payment by credit or debit card or Paypal account, the amount will be charged on the same day as the order. ADVZON declines all responsibility for changes to the delivery date, cancellations or modifications of pre-ordered items due to supplier production changes. In the event that the presale order is later found to be unprocessable, the amount paid will be credited back to the original transaction.
Pre-order items will be shipped as soon as available.
THE COUNTRY OF THE SHIPPING ADDRESS ENTERED IN THE PRE-ORDERS CANNOT BE MODIFIED IN ANY WAY.

13.Discount Codes

Occasionally you may receive discount codes from ADVZON, via newsletter, through social networks or on the site itself.
You will be able to enter this code during checkout. Each code is unique to the recipient, is non-transferable, has no monetary value and under no circumstances can it be converted into currency. Each code has an expiry date, which will be indicated at the time of the promotion or on accompanying promotional materials which cannot be changed.

When an order is placed using a promotional code and contains a number of items, the value of the discount is distributed to each item based on the prorated value of that item. Any refund of an item purchased in such an order will be reduced by the value of the discount attached to it. The “discount” will not be refunded.

Under no circumstances can the value of a discount code be deducted from an order if that code is faulty or obsolete: no replacement codes will be issued.

Only one discount coupon can be used per order.

Free shipping offers on new season orders are valid on full-priced items only. Any taxes, duties or customs fees are your responsibility and you will be contacted by the courier in this regard. Codes cannot be used in conjunction with any offer on ADVZON.

14.Sales and Further Discounts

Please note that items on sale during the sale if subsequently subject to “further discounts” including any further promotions cannot be returned or exchanged. This does not affect your legal rights.

15.After-sales Assistance

After making your purchase, if you need support, contact customer support on +39 391.101.82.69, available from Monday to Saturday from 9:00 CET to 21:00 CET and from 9:00 CET at 7.30pm CET on Sundays, or email customercare@advzon.com.

16.Guarantee on Purchased Goods

You have certain rights under the law, including that all items you order through ADVZON will be of satisfactory quality, fit for their intended purpose and will conform to your order and any description provided on this website.

The goods leave new from the Manufacturing or Brands warehouses, with all the necessary documentation attached and are delivered to the address indicated by you for delivery.

The information displayed on the site is entirely provided by the Manufacture or Brands and is in no way modified or altered during publication.

We are not responsible for any loss or damage that was not foreseeable by us. We are solely responsible for all the information provided by us to you upon signing the sales contract which is finalised with the payment of the goods.

We only supply the goods offered for sale on the site for domestic and private use. You agree not to use the goods, the ADVZON.com website or any other services provided by us for commercial or resale purposes and we have no liability to you for any loss of profit, loss of business, business interruption or loss of commercial opportunities. Furthermore, you agree that we are not responsible under any circumstances for any computer viruses, system failures or malfunctions that may occur in connection with your use of the Website, including during hyperlinking to or from third party websites.

In no event will our maximum aggregate liability be greater than one hundred euros (100.00 euros) or the sum you paid us for the item in relation to which you have a claim. Because some countries do not allow the exclusion or limitation of liability for consequential or incidental damages, in such countries, our liability is limited to the maximum extent permitted by the laws of that country. Nothing in any warranty given in this clause affects your statutory rights.

We are not responsible for any failure to perform and negligence on the part of suppliers, Manufacture or Brands and the courier for fraud or fraudulent misrepresentation or any other liability which cannot be excluded by law.

17.Delivery of The Order

Estimated delivery times should be used as a guide only. ADVZON cannot take responsibility for delays due to customs clearance or payment issues. All purchases are insured by the courier during transport until they are delivered to you. If you wish to track your parcel, please refer to the email sent to you by the courier, containing your tracking number or alternatively email us at customercare@advzon.com and we will track your shipment for you.

If your order is not delivered within the time period specified when you placed your order, we will notify you and try to remedy this as quickly as possible.

All new orders are considered separate and each is treated individually.

Since ADVZON online purchases may be delivered to addresses other than the billing address provided by the cardholder, for example in the case of a gift purchased and addressed to a friend, as a security precaution, an email and a copy of the invoice will be sent to the cardholder’s registered email address and home address and we will require a signature upon delivery of the envelope containing a copy of the order invoice showing all goods dispatched.

18.Delivery During Holidays & Sales

To ensure that all orders are delivered on time before holidays or sales, please order goods on ADVZON as soon as possible; thus avoiding any loss of interest or disappointment resulting from extended delivery times due to overwork. ADVZON cannot be responsible for goods delivered late.

19.Order Status

You can check the status of each order directly on ADVZON. This service is only available to profiled customers. To access it, you must initially generate the credentials on ADVZON > My Account > Create an account. Once you have entered your reserved area, by accessing the MY ACCOUNT > ORDERS HISTORY section you can view each order and check its status.

Furthermore, to be constantly updated on the delivery progress of each of your orders, the courier will send you an email and an SMS message with a link for tracking the shipment, once the shipment has been made. We would like to remind our customers that once the items in the order have been shipped, they cannot be modified. Items in each order will be shipped separately.

20.Orders Tracking

Once your order has been processed and ready to ship, you will receive, from the courier, an email and a text message containing your order tracking number. Please note that it is not possible to redirect the package after it has been shipped.

Please visit our delivery section for full delivery details.

21.Statutory Cancellation Rights

You have the right to cancel your order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you are in the EU. You can cancel your order within 14 days from the day you receive your items.

Once you have placed an order, if you wish to cancel the shipment of your order before your items have been dispatched, you must let us know. To do so, you will need to send us a request in writing to customercare@advzon.com. You can use the model cancellation form (attached at the end of this section), but it is not mandatory. If the ordered goods are in stock and you cancel the order, they will be credited back to your credit or debit card or PayPal account used to pay for the order or if you request it made available in your MY ADVZON virtual account, excluding the cost of delivery since the shipping request is automatically taken over by the courier once the goods have been paid for.

If you wish to cancel your purchase after the items have been dispatched, you must let us know within 14 days of the day you receive your goods. You can inform us via email as indicated above. Once we have received your notification that you intend to cancel your order, we will instruct the courier to collect the returned goods. From that moment you will have 7 days to deliver the goods to the courier. You will have to bear the cost of shipping, and where applicable, customs duties for returning the goods.

When you request a return, the goods return to the Manufacturer or Brand that supplied them. He appraises all returned goods. If the goods have lost value, due to use or carelessness, you will be informed immediately. Based on the actual value of the returned goods, we will send the amount for each good to your account.

22.Return Request

Once you have received your personal and material goods and choose to return an item or multiple items, you will be subject to shipping costs and any customs charges and duties. Once you receive your personal and tangible property, in the following countries, such as: Australia, Canada, China, Japan, Switzerland, Saudi Arabia, Bahrain, United Arab Emirates or the United States and you choose to return an item, you will be subject to duties and/or taxes and to shipping costs.

All returns must be sent back to us in their original packaging provided. Please ensure, when returning the package, that the box containing the item is adequately protected. Place the goods to be returned inside their original box; insert the box into the package to be shipped using all the packaging material available.

You have 14 days from receipt of your order to request your returns number, which will be displayed online and sent to you via email.

Unsuitable items must therefore be delivered to the courier responsible for collection within 7 days of receiving the return number. Returns outside of this window may be accepted at our discretion. Items must be returned unworn and in perfect condition, with all Manufactures and Brands labels and tags still attached. Returns that are damaged, soiled, or returned without their original labels may not be accepted and may be sent back to the customer.

To ensure your return is covered by our returns policy and does not encounter delays, items must be returned using the original packaging provided and from the same country they were delivered to. Items returned from another country may incur additional charges or be delayed by customs.

Before your package leaves the Manufacturing or Brands warehouse, it is fully inspected. If you receive a damaged item, please contact us immediately. Where provided, any original packaging such as authenticity cards, dust bags and leather tags must be included in the return.

Footwear must be returned unmarked and in its original, undamaged packaging as it is considered part of the product. Briefs, swimsuits and bikini bottoms should be tried on over underwear. All returns may not be accepted if the protective strip has been removed or if the returned items are dirty they may be sent back to the customer. In this case all shipping costs, charges and customs taxes will be borne by the customer.

If your item is faulty (i.e. received damaged or with a manufacturing defect), we can offer alternatives such as repair or replacement. For further information, please contact our customer support team.

23.Returns and Cancellations

Customer satisfaction is always our top priority, and as such we handle each request on an individual basis to the best of our ability. While we hope you are happy with your order, if you are not perfectly satisfied with your merchandise we will be happy to offer you other purchasing options. Please read our returns policy carefully to ensure you can proceed with your request as quickly as possible.

24.Return of Goods from Third Countries

You can request the return of purchased goods by sending us a written request via email to customercare@advzon.com. If you live outside the EU, you will also have received a proforma invoice with your parcel. This must be completed and attached to the items you wish to return. On this form you will need to indicate which items are being returned by ticking the boxes next to the product details. You will need to complete the return number section with the number issued to you by ADVZON and sign appropriately. All amounts of successfully returned items will be credited back to your credit or debit card or to your PayPal account used to pay for the order or if you request it will be credited to your MY ADVZON virtual account, less any taxes, import duties or shipping costs originally incurred. For more information on our process for crediting your MY ADVZON virtual account, consult our returns policy or contact our customer service at +39 391.101.82.69 or by email at customercare@advzon.com.

Please note, for returns from orders placed on a DDP basis, duty and/or taxes are NOT refunded. Our returns policy does not affect your statutory rights in any way.

25.Order Cancellation Form

If you wish to cancel the order, complete and forward this form via e-mail to the following address: customercare@advzon.com

ADVZON, Reg. San Grato 37 – 14018 Villafranca d’Asti (Italy);

I hereby notify you that I cancel the purchase contract for the following goods: (in capital letters, list the names of the goods you intend to return);

Ordered on the day…. / received on ….;

Name of the consumer;

Consumer’s surname;

Consumer’s address;

Refund Method:

◻︎ Credit/debit card                ◻︎ PayPal account                ◻︎ MY ADVZON account

Consumer signature;

Date;

26.Ownership Responsibility for Goods

We will retain legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund such payment to you. Your responsibilities as holder of the goods will end with the return of the untouched items to the courier responsible for collection.

27.Refunds

ADVZON wants to guarantee complete satisfaction with the goods purchased. For online purchases, we will accept unworn, unused and undamaged and undamaged items as indicated above. Our service provides refunds relating to the actual value of the goods upon receipt of the goods and will credit them to: credit or debit cards, Paypal account or to your MY ADVZON account.

28.MY ADVZON Account

MY ADVZON is the easiest and fastest refund method for the items you want to return. Use your MY ADVZON virtual credit to purchase your next orders. This service is only available to profiled customers.
Here’s how it works: when you fill out the Cancellation Form, under “Refund method:” – tick the box – MY ADVZON account”. As soon as we have accepted your return, the amount to be refunded will be saved in your account. On your next order as a logged in user, this payment method will be automatic; you can pay any remaining amount with the payment method you prefer: Credit/debit card, PayPal account.
The refunded amount will be credited when your return is accepted by the Manufacturing or Brands and at the same time as the MY ADVZON credit is issued you will receive a confirmation email which will also indicate the relative value.

29.Using the Style Social

Our website allows you to upload your own photographs and/or videos of yourself and features photographs and videos from Instagram and Twitter – which contain the hashtag #ADVZON – in the website gallery. If your content, whether uploaded to the Website or otherwise provided as a submission, is selected by ADVZON, it may be displayed or appear on the Website or as otherwise described in these Terms of Use for other users to see, along with your name and to your associated Instagram or Twitter (if applicable) profile information (such as your handle and profile picture). ADVZON has no obligation to feature or publish any photographs or videos on the Website or otherwise, but may do so in its sole discretion.

By uploading your photo or submitting it using one of the hashtags listed on Twitter or Instagram, you acknowledge that it may be selected for display in the gallery on the Website. ADVZON will select photos at its absolute discretion. For the avoidance of doubt, ADVZON is under no obligation to use any photos you submit.

By uploading your photo you retain your rights to that photo. By submitting a photo you hereby grant ADVZON a license: perpetual irrevocable, worldwide, non-exclusive, royalty-free, assignable, assignable, usable in whole or in part, reproducible, translatable, publishable and/or distributable including photos, videos and /or incorporate them into other works on the ADVZON websites, apps, emails and social media channels, or into other products or services available through the Websites (the Websites and products and services collectively referred to as “Services”) for purposes advertisements and in advertising, marketing and/or promotional materials without further compensation or notice using any and all media or distribution methods (now known or later developed). We also reserve the right to display any Submissions, as well as your name, Instagram or Twitter account, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information, in any form, media or technology, now known or later developed, alone or as part of other works without further notice or compensation to you.

You understand that this license means that your photo or video may be made available by ADVZON worldwide on the Services and that other users of the Services (individuals and businesses) may also share and make your photos available on social media platforms or other services. More specifically, a user can share a photo or video directly from the gallery on Pinterest, Twitter and Facebook. ADVZON will retain the rights granted in any submission even if the submission does not meet the submission requirements. If you do not want to grant the permissions set out above, do not send or share your photos and videos.

By submitting your photos you warrant and represent that you have the right to grant the license described above. In particular, you promise that you have obtained permission from all persons in the photo (and, if they are under 18, also from their parents and/or guardians) to allow ADVZON and other users of the Services to use the photos. To the extent permitted by law, you also agree to waive your moral rights with respect to any photos and videos you submit.

When you post a Submission, you acknowledge and agree that such Submissions will be non-proprietary and non-confidential, may be made available to the public, and may be used by ADVZON without restriction. You represent and warrant that your provision of Submissions through ADVZON complies with all applicable laws, rules and regulations, the Instagram Terms of Use, the Twitter Terms of Service, and any third-party agreements to which you are subject. To the maximum extent permitted by applicable law, you further irrevocably waive all legal and equitable rights to all liabilities, claims, demands, actions, suits, damages and expenses, including but not limited to claims of copyright infringement or trademark, violation of “moral rights”, defamation, invasion of privacy rights, rights of publicity, intrusion, fake news, public disclosure of private facts, physical or emotional injury or distress, or any similar claim or cause of action under any applicable law or any legal theory – Claim – arising directly or indirectly from ADVZON’s exercise of its rights under its rights under these Terms of Use and the use and exploitation of any Contributions, and if resulting in whole or in part from the negligence of ADVZON or any other person and you agree not to make or present such claim against ADVZON, affiliates, licensors and each of their respective officers, directors, employees, successors, agents and assigns, and forever release all such parties from liability under any such claims. All contents of this section are always considered accepted by you as an Agreement between the parties.

Depending on how you upload photos and videos to the gallery, it may provide you with the ability to interact with social media services. These features may allow integration and/or access to your social media services, your profiles on such services, or establish rules about how your personal information will be used on such services. You and the social media providers are solely responsible for the content you post and are responsible for monitoring your actions, not ADVZON. Please read all policies and information of the applicable social media services to learn more about how they handle your information before using those features. We are not responsible for any acts or omissions of any social media service provider or the use and functionality of their platform.

30.Limited License

We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Website. Please note that you may not frame, link or utilise any framing or linking techniques to enclose the Website or any portion thereof without our prior written consent which may be withheld in our absolute discretion.

The limited license set forth in this section does not include the right to:
I) modify or download the Website or its Content (except for caching or as necessary to view the Content);
II) make any use of the website or its content other than personal use;
III) create any derivative work based on the Website or its Content;
IV) collect account information for the benefit of another party;
V) use any meta tags or any other “hidden text” utilising our name or trademarks without our express written consent;
VI) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website for your personal, non-commercial use only.

A website that links to our Website may:
I) link to, but not replicate, our Content;
II) does not imply that we are endorsing that website or its services or products;
III) do not misrepresent your relationship with us;
IV) do not contain content that could be interpreted as objectionable, obscene, offensive or controversial and may only contain content appropriate for all ages;
V) not portray us or our products, services or items, in a false, misleading, derogatory or otherwise offensive or objectionable manner, or associate us with undesirable products, services or opinions;
VI) not use any trademarks without our prior written consent;
VII) in our sole discretion, we may ask you to remove any link to the Website and, upon receipt of such request, you must remove such link immediately.

Any unauthorised use by you of the Website terminates the limited license set forth in this section, without prejudice to any other remedies we may have under applicable law.

31.Copyright and trademarks

All content available on the Website, including, but not limited to, text, graphics, logos, buttons, icons, images, audio clips, data compilations and software, and the compilation thereof (the “Content”) is property of ADVZON, our affiliates, our partners or our licensors and is protected by Italian and international copyright laws.

The trademarks, logos and service marks displayed on the Website (collectively, the “Marks”) are the registered and unregistered trademarks of ADVZON, our affiliates, our licensors or our partners, in Italy and other countries, are protected by Italian and international trademark laws. All or any other trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

Except as set forth in the limited license in the section entitled “Limited License” below, or as required by applicable law, neither the Content, the Marks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

For the avoidance of doubt, ADVZON makes no warranties or representations in relation to any other trademarks and the trademarks of the brands featured in DvF in ADVZON belong to their respective owners.

32.Disclaimer

ADVZON publishes information on its website in order to provide a service to its customers, however it declines any responsibility for the possibility of any technical or factual inaccuracies and/or typographical errors for which immediate correction is expected following a report.
ADVZON also reserves the right to make corrections and changes to the site whenever it deems necessary without giving notice.
ADVZON does not offer any guarantee as to the compliance of the information published on its site with the laws established by the jurisdiction of the customer’s country of residence.
ADVZON declines all responsibility for any problems, damages or risks that the user may encounter while using the site.
ADVZON guarantees that its ADVZON site is protected according to international standards required for the Internet. If the site is used correctly, the user is protected from the risk of viruses.
ADVZON declines any responsibility relating to and any malfunctions related to the deactivation of cookies in the user’s browser.
ADVZON reserves the right to rectify/reexamine the terms and conditions contained in this legal note, by updating it, whenever it deems appropriate, without any obligation to give notice.

The user must comply with the terms contained in this legal notice, periodically checking for updates, modifications and corrections.

33.Applicable Law

Your use of this website and any purchase by you of any item from ADVZON will be governed by Italian law and exclusively subject to the jurisdiction of the Italian courts.

34.Controversies

To the maximum extent permitted by applicable law, any dispute relating in any way to your visit to ADVZON and any purchase by you of any goods from ADVZON shall be submitted to confidential arbitration in Turin (Italy), except that, to the extent you have in any way violates or threatens to violate our intellectual property rights, we may seek injunctive or other appropriate relief in the courts of Italy, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this Agreement shall be conducted under the then prevailing rules of the International Chamber of Commerce. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. To the extent that arbitration is not permitted by applicable law, any dispute relating in any way to your visit to the Website shall be submitted to an appropriate court or other judicial body in Turin (Italy) and all applicable provisions shall apply of this section.

35.Third Party Links

We are not responsible for the contents of any pages outside of ADVZON or any linked website. The links that appear on the website are for convenience only and are not an endorsement by us, our affiliates or our partners of the relevant content, product, service or provider. Your linking to any off-ADVZON pages is at your own risk. We are in no way responsible for the actions, content, products or services of such pages and websites, including, without limitation, their privacy statements and terms. You should carefully review the terms and privacy policies of all off-ADVZON pages and other websites that you visit.

36.Evaluations and Contributions

We welcome inquiries or feedback about products you use or would like to purchase; however, it is our policy to reject unsolicited suggestions and ideas. Notwithstanding our policy regarding unsolicited suggestions and ideas, any requests, feedback, suggestions, ideas or other information you provide to us (collectively, “Submissions”) will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Contribution, you hereby grant us a non-exclusive, royalty-free, transferable, and fully applicable right to use, reproduce, modify, adapt, publish, sell, assign, translate , create derivative works of, distribute and display any contributions in any form, media, or technology, now known or later developed, alone or as part of other works. You further acknowledge that your Submission may not be returned and we may use your Submission, and any ideas, concepts or know-how contained therein, for any purpose, including, without limitation, developing, manufacturing, distributing and commercialising of products.

If you make a Contribution, you represent and warrant that you own or otherwise control the rights to your Contribution. You further represent and warrant that such contribution does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead us as to the origin of any submissions. You agree to fully indemnify us against all claims arising out of your claims for any rights in any Submissions.

37.Italian Law

Users who access this site declare that they accept that all matters relating to the use of the ADVZON website are governed by the current legislation of the Italian State.

ADVZON does not guarantee in any way that the content of the site complies with the regulations in force in other countries. Access to the ADVZON site from places where its contents are considered illegal is expressly prohibited. Users who decide to access the site from these countries are fully aware of the legal consequences and sanctions they risk incurring and will be solely responsible for complying with local laws. With reference to cross-border disputes, the platform for alternative out-of-court dispute resolution pursuant to EU Regulation 434/2013 is accessible on the website http://ec.europa.eu/odr.

38.Italian Tax Operations

This section refers to the rules that regulate the operation of ADVZON. This section is deemed to comply with our legal and tax obligations.

39.Tax Obligations

We are obligated to pay the correct amount of taxes in the correct jurisdiction at the correct time. This is reinforced by the following fiscal objectives:
Comply with relevant laws and regulations in relation to all taxes. This applies not only to the provisions of the law, but also to the intent of the law.
Maintain a transparent and collaborative relationship with domestic and foreign tax authorities. This includes a collaborative approach to discussing potential issues and obtaining certainty about tax positions.
Fulfill tax obligations accurately and timely.

Control of tax operations, ensuring that transactions are not undertaken solely to create a tax advantage. ADVZON does not pursue aggressive tax planning and the company is efficiently structured based on the business needs of the company.

40.Tax Risk Management

Control over tax risks is monitored and managed on a daily basis by ADVZON ownership and external professional tax advisors to ensure we are compliant with tax laws and reporting requirements. There is a low tolerance for tax risk and we are fully committed to meeting our tax obligations.

41.Whistleblowing

COMMUNICATION PURSUANT TO ART. 5 Legislative Decree. No. 24/2023

In implementation of Directive (EU) 2019/1937, Legislative Decree no. was issued. 24 of 10 March 2023 concerning “the protection of people who report violations of Union law” and containing provisions regarding the protection of people who report violations of the provisions governed by the Whistleblowing Regulation.

In compliance with the Whistleblowing Regulations, ADVZON has activated specific internal reporting channels and adopted a Whistleblowing Procedure.

Below is the information necessary to be able to make reports in compliance with the Whistleblowing Regulations and the provisions of the Whistleblowing Procedure regarding the latter and, consequently, to be able to benefit from the relevant forms of protection.

Reports can be made by those who fall into one of the following categories of subjects:

employee, collaborator;
volunteer, intern (even unpaid);
shareholder, person with administrative, management, control, supervisory or representation functions, even de facto;
self-employed worker, consultant, freelancer;
worker/collaborator at the supplier of goods, services and works to the Company.

The protection of the whistleblower also applies when the legal relationship with the Company has not yet begun, if the information on the violations was acquired during the selection process or in other pre-contractual phases, as well as during the probationary period and following the dissolution of the relationship legal, if the information on the violations was acquired during the relationship itself.

Anonymous reports, although they do not constitute “reports” within the meaning of the Whistleblowing Regulation, will be handled provided they contain sufficient and detailed factual elements to verify what is the subject of the report.

If the anonymous whistleblower is subsequently identified and the legal conditions are met, the protection measures against any retaliation suffered will also apply to him.

In compliance with the Whistleblowing Regulations, conduct, acts or omissions which damage the integrity of the Company or the public interest of which one becomes aware in the work context and which consist of:

offences that fall within the scope of application of European Union or national acts, including national ones implementing European Union acts relating, in particular – taking into account the context in which the Company operates and the activities carried out by the same – to following sectors: product safety and conformity, environmental protection, public health, consumer protection, protection of privacy and protection of personal data, security of networks and information systems (the annex to the Whistleblowing Regulation which specifically indicates the rules to which the regulation is applicable can be viewed, within the same, at the link https://www.normattiva.it/uri-res/N2Ls?urn:nir:stato:decreto.legislativo:2023-03-10;24@ original;

acts or omissions that harm the financial interests of the European Union;
acts or omissions relating to the internal market, including infringements of Union rules on competition and State aid, as well as corporate tax;
acts or behaviors that nullify the object or purpose of the provisions of the European Union acts in the sectors indicated above.

Disputes, claims or requests linked to a personal interest of the reporting person, which relate exclusively to their individual working relationships, or inherent to their working relationships with hierarchically superior figures, do not fall within the scope of application of the Whistleblowing Regulation. The reporting party benefits from the protections provided by the Whistleblowing Regulations when the following conditions apply:

at the time of reporting, you have reasonable grounds to believe that the information on the reported violations is true and falls within the scope of what can be reported;
made the report in compliance with the prescribed methods.
The aforementioned conditions also apply in the case of public disclosure or reporting to the judicial or accounting authority.
ADVZON has made the following internal reporting channels available for reporting violations and offences as better specified above:
Oral reporting: to be forwarded through the voice messaging system present in the IT platform.

Direct meeting: upon request of the Whistleblower, via e-mail address: whistleblowing@advzon.com, a direct meeting will be arranged.

It is possible to communicate violations and offences according to the Whistleblowing Regulation also using other methods, different from the Company’s internal channels, but only where certain legal conditions are met, namely:

external channel of the ANAC, according to the methods made available by the Authority and whose specifications are available on its web page at the following link https://www.anticorruzione.it/-/whistleblowing, in the following cases:
internal reporting channel not active or not compliant with legal requirements;
internal reporting already made without any follow-up;
the whistleblower has reasonable grounds to believe that, if he/she made an internal report, it would not be followed up effectively or that the same report could lead to the risk of retaliation;
the reporting party has reasonable grounds to believe that the violation may constitute an imminent or obvious danger to the public interest.

Public disclosure (i.e.: through the press, electronic means or means of dissemination capable of reaching a large number of people) in the following cases:
the whistleblower has previously made an internal and external report or has directly made an external report, under the conditions and methods established by the Whistleblowing Regulations, and no response has been given within the established deadlines regarding the measures envisaged or adopted to follow up to reports;
the reporting party has reasonable grounds to believe that the violation may constitute an imminent or obvious danger to the public interest;
the whistleblower has reasonable grounds to believe that the external report may involve the risk of retaliation or may not be effectively followed up due to the specific circumstances of the specific case, such as those in which evidence may be hidden or destroyed or in which there is well-founded fear that the person receiving the report may be colluding with the perpetrator of the violation or involved in the violation itself.

The manager of the report received through internal channels is required to:

give notice to the reporting person of receipt of the report within 7 days of the date of its receipt;
maintain discussions with the reporting person, being able to request additions from the latter, if necessary;
diligently follow up on the reports received and, therefore, carry out the necessary investigation, also making use of personnel internal or external to the organisation (always in compliance with confidentiality obligations);
give feedback to the reporting person within 3 months from the date of acknowledgment of receipt of the report (or, in the absence of such notice, from the expiry of 7 days from receipt) on the follow-up that has been given or that is intended to be given to the report (i.e. action undertaken to evaluate the existence of the facts reported, the outcome of the investigations and any measures adopted). With reference to the reports forwarded to the ANAC through the external channel, the methods for managing them are available on the Authority’s web page (https://www.anticorruzione.it/-/whistleblowing).

The Whistleblowing Regulation provides, under certain conditions, specific guarantees and protections in favour of the whistleblower, in some cases also extended to other expressly identified subjects, as well as specific provisions regarding the responsibilities of the same connected to the reporting, public disclosure or complaint to the judicial authority or accountant.

The identity of the reporter – and all the elements of the report from which the identification of the subject can be deduced, even indirectly – cannot be revealed to people other than the manager of the report, unless the reporter himself has given his consent expressed at revelation.

The protection of confidentiality is extended to the “facilitator” (i.e. the natural person who assists the whistleblower in the reporting process, operating within the same work context and whose assistance must be kept confidential), to the identity of the people involved (so-called reported person) and of the people mentioned in the report until the conclusion of the proceedings initiated as a result of the report, in compliance with the same guarantees provided in favor of the reporting person.

Dismissal, change of duties, adoption of disciplinary measures as well as any other behaviour, act or omission, even if only attempted or threatened, carried out by the Company as a result of the report, the complaint to the judicial or accounting authority, are null and void. or public disclosure, which causes or may cause unfair harm to a person.

The whistleblower can communicate to ANAC the retaliation he believes he has suffered.

The protection measures of the whistleblower (or of the person who has filed a complaint with the judicial or accounting authority or of the person who has made a public disclosure) against retaliation, provided for by the Whistleblowing Regulation, also apply:

to the facilitator;
to people from the same working context as the reporting person and who are linked to the same by a stable emotional or kinship bond within the fourth degree, to colleagues of the reporting person who work in the same working context and who have a usual and current relationship with said person;
to the entities owned by the reporting person or for which he works, as well as to the entities that operate in the same working context as him.
The aforementioned protections are not guaranteed when the criminal liability of the reporting person for the crimes of defamation or slander or in any case for the same crimes committed with the report to the judicial or accounting authority or its civil liability, for the same reason, in cases of willful misconduct or gross negligence.

In such cases, a disciplinary sanction may be imposed on the reporting or reporting person.
Unless the fact constitutes a crime, any liability is excluded, even of a civil or administrative nature, for the acquisition of information on violations or for access to them.

Furthermore, anyone who reveals or disseminates information on violations is not punishable:
covered by the obligation of secrecy, other than professional forensic and medical secrecy;
relating to the protection of copyright;
relating to the protection of personal data;
that offend the reputation of the person involved;
if, at the time of the report, complaint or disclosure, you had reasonable grounds to believe that the disclosure or dissemination of the information was necessary to reveal the violation and the report, complaint or disclosure was made in the manner required by the Whistleblowing Regulations.

Criminal liability and any other liability, even of a civil or administrative nature, is not excluded for the behaviour, acts or omissions of the whistleblower not connected to the report, the report to the judicial or accounting authority or to public disclosure or which does not are strictly necessary to reveal the violation.

The processing of personal data relating to the management of reports is carried out by the Company as Data Controller, in compliance with European and national regulations regarding the protection of personal data (EU Regulation 2016/679, Legislative Decree no. 196/2003 and subsequent amendments and Legislative Decree no. 24/2023), adopting appropriate measures to protect the rights and freedoms of the interested parties.

The data contained in the reports are processed by the recipient appointed as Data Processor pursuant to art. 28 of the GDPR, which may make use of subjects internal or external to the Company in carrying out investigative activities, always in compliance with the confidentiality obligations established by law to protect the identity of the reporter (and any facilitator), of the reported person and of the persons however mentioned in the report.

Personal data that is clearly not useful for processing a specific report are not collected or, if collected accidentally, are deleted immediately. The reports and the related documentation are kept for the time necessary to process the report and in any case no later than five years from the date of communication of the final outcome of the reporting procedure, in compliance with confidentiality obligations.

It is specified that the rights of the interested party referred to in articles 15 to 22 of the GDPR cannot be exercised with a request to the Data Controller or with a complaint pursuant to art. 77 of the GDPR, if the exercise of these rights could result in an effective and concrete prejudice to the confidentiality of the identity of the person reporting violations of which he or she became aware due to his/her employment relationship or the functions performed pursuant to Legislative Decree. Legislative Decree no. 24/2023 (art. 2 underuse of Legislative Decree no. 196/2003). The exercise of the same rights may, in any case, be delayed, limited or excluded with a reasoned communication given without delay to the interested party. In such cases, the rights of the interested party can also be exercised through the Guarantor for the protection of personal data in the manner referred to in article 160 of Legislative Decree no. 196/2003.

42.Contact Us

If you would like assistance when placing your order, have a question about your order or to provide us with feedback on our service, please call us at the following number phone +39 391.101.82.69 or send an email to customercare@advzon.com.

Our multilingual team is available Monday to Saturday between 9am – 9pm CET and 9am – 7.30pm Sunday CET. If you would like to contact a customer service representative with a general inquiry, please email customercare@advzon.com.

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